C: or D: Drives are not opening by Double Click – Resolved

Drives are not opening

When you double click to open C:\, D:\ or any other drive in My Computer and the drive doesn’t open and shows “Open With” option. That means your computer is infected with virus.

How to resolve drive opening issue due to virus infection?

When your computer is infected with virus, sometimes it creates an AUTORUN.INF file in your computer drives which causes drive opening problem by double click.

This AUTORUN.INF file is a read only and hidden system file that is created in your drives. This types of virus also disable the “folder options” setting so that you can’t access hidden system files.  This is intentionally done by the virus in order to protect itself.

There are so many methods to resolve this issue.


Method-1:

Remove all the AUTORUN.INF files from each drive and restart your computer. This can only be done by command prompt because virus has disabled “folder option” feature in the computer.

Step-1:

Open Task Manager using “Ctrl + Alt + Delete” option or Right click on Taskbar > click on Task Manager. Now end process wscript.exe if running. Then terminate explorer.exe process.


Step-2:

Once both wscript.exe & explorer.exe processes are terminated, Click on File menu in Task Manager and click on New Task (Run) option.

Type “cmd” into the open box and click on OK button. Once the command prompt is opened, issue following commands to delete AUTORUN.INF files from your drives.

del c:\autorun.* /f /s /q /a
del d:\autorun.* /f /s /q /a

C:\ & D:\ are drive letters on Windows System. If you have more drives or partitions then issue above command by changing drive letter as mentioned below.

del e:\autorun.* /f /s /q /a

Step-3:

Click on File menu in Task Manager and click on New Task (Run) option.

Type “regedit” into the open box and click on OK button. Once the registry is opened, navigate the following registry key and check the value name and value data for the key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The value name and value data is mentioned below, location of userinit may be different in case of different OS drive.

Userinit= C:\Windows\system32\userinit.exe,

Note: The value data in above path must have a , after path.

If the problem is not resolved and you face the same problem again after PC restart then below method will definitely resolve the issue.

Method-2:

Step-1:

Go to START > RUN > Type “regedit” and press enter button to open registry.

Step-2:

Now press Ctrl + F to find the keys, values and data. Now write mountpoints2 in search box and click on find next button.

Once you find the mountpoints2, delete it from the registry.

Step-3:

Press F3 to search the same value till the end of the registry entry. If you get the same mountpoints2, delete the entry and press F3 again till all the mountpoints2 entries are deleted from registry.

Bonus:

How to resolve any virus problem?

There is no magic at all, just follow some simple steps every time when you want to remove virus from your computer. There are so many methods but here we are discussing a simple method.

Step-1:

Install any antivirus software in your computer which you think is reliable.

Step-2:

Turn off monitoring and restart your computer in SAFE mode.

Step-3:

Now scan your computer with your latest antivirus and remove all the viruses from your computer. Once the virus is removed, just restart your computer in Normal mode and turn on monitoring again.

If you liked this article and helped you to resolve your “Drives are not opening by Double Click” issue, don’t forget to share with your friends or colleagues.

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Anil Kumar
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